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Writing Professional Emails

The Step-by-Step Guide
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February 22, 2023  |  765 views

Writing Professional Emails (book) by Dr. Michelle Swann. Book coverSince email is still the most prevalent means of communication for businesses and consumers, excellent email writing skills are a prerequisite for accelerating one’s career. This guide teaches how to acquire these skills.

Writing Professional Emails addresses every aspect of email communication: from the subject line to the signature. It teaches how to tailor emails to meet recipients’ needs and fulfill readers’ expectations. Following this advice ensures emails will be read, appreciated, and acted upon.

Engaging, practical, and comprehensive, this guide offers straightforward methods that will help you
•    write high-quality, persuasive, focused emails
•    know whether to use a formal or an informal style
•    communicate effectively in cross-cultural contexts
•    use emotional intelligence to build excellent relations with your recipients
•    learn useful phrases applicable to all emails
•    manage your inbox effectively
•    write emails that convey social presence, an appropriate tone, and a positive human voice
•    know when it’s best to use other communication platforms besides email

Many books about email are based on one person’s perspective, but this book offers best practices resulting from careful and extensive research. The author combines considerable personal experience with the knowledge of a wide range of experts, many of whom consult for Fortune 500 companies.

Ineffective emails waste time and cost companies millions. Writing Professional Emails gives email writing and handling the attention it deserves, helping people successfully and productively communicate in our increasingly digital and globalized world.

Author's Notes

Would you like to master the art of writing clear, compelling, professional, and actionable email messages? Then the new book Writing Professional Emails: The Step-by-Step Guide by Dr. Michelle Swann is for you. Sold on Amazon, this 324-page book makes a distinctive contribution to the genre of email writing.

Since email is still the most prevalent means of communication for businesses and consumers, excellent email writing skills are a prerequisite for accelerating one’s career. This guide teaches how to acquire these skills.

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About Michelle Swann

Michelle Swann's picture
CH Switzerland

Dr. Michelle Swann has worked at universities in Switzerland and Canada. Her recent book, Teenaged Mothers: Designing a Fabulous Life, is close to her heart as she was a teen mom. Dr. Michelle Swann’s Ph.D. looked at how the most expensive schools in the world marketed themselves historically and how the Swiss Tourism Agency marketed Switzerland as a country of natural-born educators to...

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